Note:
The fabric color may appear slightly different due to camera resolution and various lighting conditions. Certain lighting may alter the perceived color of the fabric.
Kindly record a video while unpacking the product.
If the product is found to be defective or missing, please send us the unpacking video for verification. Upon verification, we will send a replacement, Inshallah.
Claims for defective or missing products will only be considered if accompanied by an unpacking video.
Exchange Guidelines:
If the product is incorrect or defective, return it to the delivery person immediately and notify us via inbox message. We will respond promptly, Inshallah.
For exchanges due to size, color, or design differences, return the product to the delivery person immediately or visit our outlet within 7 days.
Customized sizes are not eligible for exchange or cancellation. However, if the company is at fault, we will take full responsibility.
Before visiting the outlet for a specific product, please contact our representative for complete information. Jazakillah Khairan.
